Who Should Attend:
- Executives and Directors
- International Business Travellers
- Professionals who work with Diplomats & Dignitaries
Course Objectives
- Sharpen your diplomatic and social communication style
- Increase your confidence interacting with people from different cultural backgrounds
- Refine your personal appearance and professional image to build trust and credibility
- Explore accepted protocol for dealing with international and regional players
- Understand how to make introductions and use a business card effectively
- Understand how to dress for success in every business and social occasion
- Understand protocol for ordering in a restaurant, paying the bill and tipping
- Feel comfortable dining in business or formal situations, including fine table manners
- Learn how to design a formal invitation letter
- An overview of the best way to handle TV and radio interview.
What will you gain?
- Manners are more important than laws. Manners are what vex or soothe, corrupt or purify, exalt or debase, barbarize or refine us
- Good manners can open doors that the best education cannot
- You’ve only got one chance to make a good first impression
- Ideal conversation must be an exchange of thought, and not, as many of those who worry about their shortcomings believe, an eloquent exhibition of wit or oratory
- Manners are one of the greatest engines of influence ever given to man
- Your appearance is your visual resume.
Course Content
- Understanding Etiquette
- Etiquette Defined
- The Importance of Business Etiquette
- Networking for Success
- The Meet and Greet
- The Dining in Style
- Eating Out
- Business Email Etiquette
- Addressing Your Message
- Grammar and Acronyms
- Top 5 Technology Tips
- Phone Etiquette Â
- The Written Letter
- Dressing for Success
- The Meaning of Colours
- Interpreting Common Dress Codes
- Deciding What to Wear
- International Etiquette.
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