Who Should Attend:
- HR & Recruitment Managers
- Direct Managers & Supervisors
- Team Leaders
Course Objectives
- Understand your vital role in objectively selecting the right candidate for the job
- Familiarity with the PRICE structure; a logical approach to selection interviewing
- Master use of the Question Plan, using competency-based questioning techniques
- Learn how to prepare effectively for selection interviews
- Explore ways to build and maintain appropriate rapport with candidates
- Understand how to conduct selection interviews effectively and professionally
- Identify ways to manage the expectations of candidates when closing interviews
- Learn how to evaluate the interview to help select the best possible candidate.
What will you gain?
By the end of this course you will be able to:
- Improve the quality of your selection interviews with competency-based questioning and assessment techniques
- Develop your listening and questioning skills, and enhance your notes-taking skills.
- Get the confidence to conduct professional interviews smoothly
- Learn how to classify and evaluate evidence
- Ability to accurately predict successful job performance
- Create the right environment for candidates and manage expectations during interviews
- Enhance your company’s reputation in the employment market.
Course Content
Introduction to Recruitment and Selection
- The importance of hiring the right people
- The cost of hiring errors
- Why behavioural interviewing?
Before the Interview
- Conduct a job analysis
- Recognise critical incidents
- Identify competencies and performance dimensions
- Develop job descriptions
- Prepare neutral job applications
The Selection Interview
- Forming the Interview Questions
- Writing the questions
- Developing the response you are looking for
- Developing rating scales
- Making ratings reliable and consistent
Developing an Interview Format
- Develop rapport
- Structure the interview process
- Gather predictive information
- Sell your organisation
- Gain a commitment
- Conclude the interview
Interviewing Techniques
- Create a comfortable atmosphere
- Ask open questions and probe answers
- Use active listening skills
- Pause, clarify, summarise
- Record applicant responses
The Selection Process Interviewer Errors The Evaluation Phase – Rating Interviews
- Rating errors and how to avoid them
- Valuing and scoring candidate responses
Reference Checks of candidate claims Interview Practice – simulations.
Curriculum is empty
No student enrolled.
0.00 average based on 0 ratings
5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%