Who Should Attend:
- Members of the Senior Management Team
- Middle-Managers & Supervisors
- Employees with management potential
Course Objectives
- An overview of the elements of effective human resources management
- Familiarity with best practices in staff recruitment
- Explore the role of excellent communication in building and maintaining good working relationships with subordinates
- Master techniques to build effective, motivated and productive teams
- Discover ways to make performance appraisals a beneficial process for all
- Learn how to improve employees performance using coaching techniques
- Understand how to assess and specify staff training and development needs
- Learn effective ways to deal with compensation and benefits
- Understand how to handle medical leave, disability and leaves of absence
- Learn how to identify and stop workplace behaviour that expose your organisation to the risk of prosecution
- Develop the insight to professionally deal with personal issues that affect staff performance and absenteeism
- Explore tools to manage cases requiring discipline and termination.
Course Content
- Introduction
- Defining Human Resources
- Relationship between HR and line management
- Acquiring Talent
- Job Analysis and Job Descriptions
- Finding Candidates
- Interviewing
- Selection of the Right Candidate
- Employee Orientation & Induction
- Retaining Talent
- Employee Engagement
- Recognition
- Communication Excellence
- Motivation and Teambuilding
- Pay and reward, Compensation and Benefits
- Change Management
- Developing Talent
- Performance Reviews
- Setting Objectives
- Employee Development through Coaching
- Staff Training
- Succession planning
- Resolving Performance Issues
- Discipline and Grievance
- Managing absence effectively
- Workplace Diversity
- Termination.
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