HR for Non-HR Managers

Who Should Attend:

• Members of the Senior Management Team
• Middle-Managers & Supervisors
• Employees with management potential

Course Objectives

• An overview of the elements of effective human resources management
• Familiarity with best practices in staff recruitment
• Explore the role of excellent communication in building and maintaining good working relationships with subordinates
• Master techniques to build effective, motivated and productive teams
• Discover ways to make performance appraisals a beneficial process  for all
• Learn how to improve employees performance using coaching techniques
• Understand how to assess and specify staff training and development needs
• Learn effective ways to deal with compensation and benefits
• Understand how to handle medical leave, disability and leaves of absence
• Learn how to identify and stop workplace behaviour that expose your organisation to the risk of prosecution
• Develop the insight to professionally deal with personal issues that affect staff performance and absenteeism
• Explore tools to manage cases requiring discipline and termination.

Course Content

• Introduction
  • Defining Human Resources
  • Relationship between HR and line management
• Acquiring Talent
  • Job Analysis and Job Descriptions
  • Finding Candidates
  • Interviewing
  • Selection of the Right Candidate
  • Employee Orientation & Induction
• Retaining Talent
  • Employee Engagement
  • Recognition
  • Communication Excellence
  • Motivation and Teambuilding
  • Pay and reward, Compensation and Benefits
  • Change Management
• Developing Talent
  • Performance Reviews
  • Setting Objectives
  • Employee  Development through Coaching
  • Staff Training
  • Succession planning
• Resolving Performance Issues
  • Discipline and Grievance
  • Managing absence effectively
  • Workplace Diversity
  • Termination.