Who Should Attend:
- PA’s & Secretaries
- Office Assistants
- Executive Coordinators
- Professionals responsible for taking minutes as part of their job
Course Objectives
- Understand the significance of schedules and how to make proper utilisation of agendas during meetings
- Learn all about ‘Action Minutes’ and the techniques required to master this skill
- Writing clear, concise, to the point and error-free minutes
- Study different types of templates and relate this to what is most relevant to your organisation
- Instil the habit of developing note-taking skills that are quick and accurate.
What will you gain?
By the end of this course you will be able to:
- Learn the essential skills required to draft clear, to the point and precise minutes
- Prepare your minutes of the meetings that are not only accurate, but are also professionally presentable
- Facilitate the relevant department in saving time; by providing skilfully drafted minutes
- Pinpoint which task is delegated to which department or person in particular
- Make the best use of a template that will be relevant and consistent to your department or workplace.
Course Content
- Meetings – An overview
- The crucial meeting stages for the minute taker
- Meeting Agendas
- Key elements of an effective agenda
- Consistent, effective and practical agenda setting
- Agendas and templates – Clarity, Uniformity and Accuracy
- Presenting the minutes
- Turning speech into actual minutes
- Basics of ‘Action Minutes’
- Taking notes during a meeting
- Abbreviations and the use of condensed words and terms to suit your organisation
- Role plays and Exercises
- Wrap-up.
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