Minutes Taking Skills

Who Should Attend:

• PA’s & Secretaries
• Office Assistants
• Executive Coordinators
• Professionals responsible for taking minutes as part of their job

Course Objectives

• Understand the significance of schedules and how to make proper utilisation of agendas during meetings
• Learn all about ‘Action Minutes’ and the techniques required to master this skill
• Writing clear, concise, to the point and error-free minutes
• Study different types of templates and relate this to what is most relevant to your organisation
• Instil the habit of developing note-taking skills that are quick and accurate.

What will you gain?

By the end of this course you will be able to:

• Learn the essential skills required to draft clear, to the point and precise minutes
• Prepare your minutes of the meetings that are not only accurate, but are also professionally presentable
• Facilitate the relevant department in saving time; by providing skilfully drafted minutes
• Pinpoint which task is delegated to which department or person in particular
• Make the best use of a template that will be relevant and consistent to your department or workplace.

Course Content

• Meetings – An overview
• The crucial meeting stages for the minute taker
• Meeting Agendas
  • Key elements of an effective agenda
  • Consistent, effective and practical agenda setting
• Agendas and templates – Clarity, Uniformity and Accuracy
• Presenting the minutes
• Turning speech into actual minutes
• Basics of ‘Action Minutes’
• Taking notes during a meeting
• Abbreviations and the use of condensed words and terms to suit your organisation
• Role plays and Exercises
• Wrap-up.