Powerful Negotiations

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Who Should Attend:

  • Professionals with negotiating responsibilities
  • Professionals looking to take their personal effectiveness to the next level

Course Objectives

  • Overview of types and phases of negotiations and skills for successful negotiation
  • Learn how Emotional Intelligence (EQ) can give you an edge in negotiations
  • Analyse your personal strengths and weaknesses in Emotional Intelligence
  • Explore ways to lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand the dos and don’ts of great negotiation techniques in business
  • Learn techniques for staying focused and managing your emotions
  • Develop strategies to find mutual gain, reach consensus and terms of agreement
  • Gain powerful non-verbal awareness to understand and use body language to recognise buying signals and overcome objections
  • Learn how to manage disagreements and negotiate in difficult situations. 

What will you gain?

By the end of this course you will be able to:

  • Use information as your greatest weapon in negotiations
  • Exhibit self-confidence and a positive attitude in negotiations
  • Anticipate what to expect and prepare for your bargaining
  • Manage the negotiation process and break an impasse
  • Use non-verbal signals and body language to lead your bargaining partner to a win-win  outcome
  • Manage yourself and stay focused to achieve efficient negotiations
  • Master bargaining techniques and negotiate on behalf of someone else.

Course Content

  • Understanding Negotiation
    • Types of Negotiations
    • The Three Phases
    • Skills for Successful Negotiating
  • Getting Prepared
  • Laying the Groundwork
  • The Negotiation Game
  • Phase One — Exchanging information
  • Phase Two — Bargaining
  • About mutual gain
  • Phase Three — Closing
  • The role of Emotional Intelligence in negotiation
    • What is Emotional Intelligence?
    • The Pillars of Emotional Intelligence
    • Four Skills in Emotional Intelligence
  • The power of reading the meaning of facial expressions
  • Recognising body language to your advantage
  • Using non-verbal signs to guide and persuade
  • Techniques for over-coming rejection and getting past disagreements
  • Negotiating outside the boardroom
  • Negotiating on behalf of someone else
  • Role playing, negotiation exercises and activities.
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Course Features

  • Lectures 0
  • Quizzes 0
  • Students 0
  • Assessments Yes